FAQ

I didn't receive the verification code.

Check that the phone number is correct and that your phone has signal, and check whether the SMS was filtered. A new code can be requested once every 60 seconds, and each code is valid for 5 minutes. If it still doesn't arrive, email us.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple Account. Go to Settings > Apple Account > Subscriptions on your iPhone to manage or cancel. After cancelling, you keep access until the end of the current period.

How do I restore my purchase on a new device?

Sign in with the same Apple Account and tap "Restore Purchases" (恢复购买) on the subscription screen in the app.

How do I delete my account and data?

In the app, go to Me > Settings > Account > Delete Account (我的 - 设置 - 账号 - 注销账号). This permanently deletes your account, training records, chat history and health data.

Is the training advice a substitute for a doctor or coach?

No. Training suggestions are for reference only and are not medical advice. If you feel unwell, please seek medical attention.

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